Privacy Policy of Callvick AI Copilot

Last Updated: 15.09.2024

1. Introduction and Purpose

Callvick AI Copilot (the "Service") provided by Abitech Oy ("we", "us"), respects the privacy of our users, including those who access or use our Service through websites, mobile applications, Discord, Slack, Telegram messengers, or any other medium ("you"). This Privacy Policy explains how we collect, use, disclose and safeguard your personal information.

2. Acceptance

By using the Service, you agree to this Privacy Policy as well as our terms of service and any additional policies that are provided within specific portions of the Service (collectively, "Policies"). If you do not agree with these Policies, please refrain from using the Service or any of its features.

3. Information We Collect

The types of information we may collect include:

• Contact Data: This includes your name, email address, phone number, and other contact details provided by you directly or through third-party sources.
• Usage Data: We record data about how users interact with the Service, such as pages visited, features accessed, and preferences set within the application.
• Technical Data: Information about your computer system, software, and browser, including IP addresses, operating systems, device types, and browser types.

4. How We Use Your Information

We use the information we collect to:

• Enhance and improve the functionality of the Service based on user feedback and usage patterns.
• Communicate with you regarding updates or important information about our service.
• Maintain system integrity, prevent unauthorized access, and troubleshoot technical issues.

5. Disclosure to Third Parties

We may share your personal information with third parties for specific purposes:

• Service Providers: We may engage third-party service providers to assist us in providing our Services or managing our business operations. These providers are bound by contractual obligations to use your data only as necessary and protect it according to industry standards.

6. Data Security

We implement appropriate technical measures to ensure the security of your personal information, including encryption, access controls, and regular system audits. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to protecting the privacy and confidentiality of your data.

7. User Rights

You have various rights regarding your personal information:

• Access: You can request access to any information that we hold about you.
• Correction: If there is a mistake in your personal information, you may request us to correct it.
• Deletion: Under certain conditions, such as when the data is no longer necessary for our purposes, you have the right to request deletion of your data.

8. Changes to Privacy Policy

We reserve the right to update this Privacy Policy from time to time. If we make substantial changes in how we use or share your information, we will post a prominent notice on our website and/or notify users via email, as applicable.

This policy is intended to give you a clear understanding of how Callvick AI Compilot handles user data across various platforms. Please review it regularly for updates. If you have any questions about this Privacy Policy or the practices described herein, please contact us at info@callvick.com.